1300 365 255
During business hours
1800 777 209
For critical incidents and EPH notifications - 24 hour service
Our Customer Service Counter is open to the public for enquiries only. We do not accept licence renewals/payments in person. Please make payments online.
When contacting us by phone please:
- be respectful to our operators
- do not use speaker phone as this makes it difficult for us to hear you.
All of our operators are located in our Adelaide office.
Notify us
Notify us of a workplace incident
Enquiries
Our Call Centre receives a high number of phone calls each day. Where your enquiry is not urgent, please use our Enquiries and Complaints Form.
If your enquiry relates to:
- dangerous goods/substances
- High-Risk Work (licensing and enquiries)
- licensing (other than High-Risk Work)
- plant design & registration (including Lifts)
If your enquiry relates to an HSR matter, select HSR Matter from the form.
If your enquiry relates to Long Service Leave, please consult our Guide to Long Service Leave before contacting us.If you wish to make a Long Service leave claim, you can do so by using our Long Service Leave form.
Request advice or assistance
Request a visit from our Advisory Service (free service)
Request in Inspector to assist in resolving a WHS issue dispute
Report a concern
Report a safety concern at your workplace
Report a psychological risk concern at your workplace
Report a concern about SafeWork SA or our services (you will be redirected to the Attorney-General's Department website)
Lodge a complaint about a fireworks display
- property damage or unsafe practices - submit a complaint through our online form
- noise complaints - contact the Environment Protection Authority
- illegal fireworks - contact the SA Police
Other contacts
Media: 0466 504 507 or email our media officer
Freedom of information: Make an FOI request
Website administration: Notice an error on our website?
Feedback: Give us your feedback
Hearing and speech assistance
- National Relay Service - ask for SafeWork SA (1300 365 255).
- TTY/Voice: 133 677
- Speak and Listen: 1300 555 727
Address
Physical
SafeWork SA is open to the public for enquiries only. We do not accept licence payments or renewals in person.
Level 4
33 Richmond Road
Keswick SA 5035
Postal
GPO Box 465
Adelaide SA 5001
Regional offices
- Mount Gambier
- Port Lincoln
- Port Pirie
- Whyalla
