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Safe Work Australia publishes national COVID-19 guidance material on behalf of all State and Territory work health and safety regulators.

Due to the changing environments across the different states Safe Work Australia’s industry guidance may not reflect current South Australian emergency management advice. Please refer to covid-19.sa.gov.au and SA Health for any specific directives relating to South Australia.

Safe Work Australia publishes COVID-19-related work health and safety information for employers, workers and small business owners in:

For COVID-19 work health and safety information in alternative languages, visit the Department of Home Affairs website.

Close contacts

SA Health publishes advice on who is a close contact and what to do if you are identified as a close contact.


The wearing of masks may be mandatory in some workplaces. In some instances this may be mandated through a COVID Emergency Management Direction. In other instances, employers may have mandated the wearing of face masks in their workplace following a risk assessment and consultation with workers. If your workplace has directed workers to wear face masks, you must follow this direction.

Mandates apply even if you are a visitor to a workplace. Workplaces you may visit could include a supermarket, retail outlet or hospitality venue. Some venues, even if they not under a COVID Emergency Management Direction, may require that patrons wear a mask as a condition of entry. This is similar to venues posting certain dress standards as a condition of entry.

If you are unable to wear a mask due to a medical condition, you need to obtain a mask exemption from your medical practitioner.

Mask exemptions

If you require an exemption from wearing a mask speak to your medical practitioner. Your medical practitioner will provide you with a written exemption. Generally, exemptions will state that you have an exemption from wearing a mask but should not reveal any other private information.

You need to carry this exemption with you when entering a location that requires you to wear a mask, whether by mandate or as a condition of entry. You may need to show your exemption if asked by a staff member.

Please contact the SA COVID-19 Information Line on 1800 253 787 for further information.

Aged care

Please regularly check covid-19.sa.gov.au for the latest directives for aged care facilities.

Page last updated: 30 June 2020