A high risk work licence lasts for five years unless cancelled earlier.
The addition of new qualifications does not alter your original Licence 'start' date. It will still expire/become due for renewal 5 years after the original issue date.
Paying for your renewal
You can pay for your licence:
- online via our High Risk Work portal
- by phoning us on 1300 365 255
In person by:
Logging on to the High Risk Work portal. Select the 'In Person' option and follow the steps to generate an invoice. You must pay your invoice within 60 days of the date of issue.
You will need to:
- check that your details are correct on the tax invoice
- present your tax invoice to either:
- show 100 points of identification
- pay the application fee
- provide a sample signature
- have your photograph taken.
If you pay in person at Service SA or Australia Post you will have a new photo taken for inclusion on your licence.
You are also required to have a new photo taken at least every 10 years. The High Risk Work portal will indicate if you are due for a new photo. You must pay for this renewal in person. Follow the steps to print off a copy of your invoice and take it to a Service SA Customer Service Centre or an Australia Post Photopoint outlet in South Australia. You will have a new photo taken when you pay for your licence.
100 points of identification
Upon payment for a Licence to Perform High Risk Work, you must produce 100 points of identification. All documents must be originals. Cards available via an official Government app (eg MySAGov, Centerlink, Medicare) are accepted as valid original documents. Photographs or photocopies of licences are not accepted.
If you cannot produce a primary document, 100 points can be made up from a combination of secondary documents, provided at least one document includes photo identification, your full name and signature (eg a driver's licence). At least one of the documents must show your date of birth.
If you cannot produce evidence of identity documents matching the requirements specified below, the application cannot proceed.
All forms of identification must be current unless it is expressly stated otherwise.
| Primary Documents|
| Secondary Documents|
| Secondary Documents|
Current or expired which has not been cancelled and was current within the preceding 2 years
|Australian Driver's Licence||Proof of Age Card|
Current passports only - expired passports not accepted
Passport in a language other than English must be accompanied by an official translation
|Licence to Perform High Risk Work||Medicare Card|
|Australian Full Birth Certificate or Certificate Extract||Public Service Identity Card||Current bank or credit union issued credit card, debit or account card|
|Australian Citizenship Certificate||Tertiary Education Identity Card||Bank or credit union statement|
|Veterans' Affairs Card||Council rates notice|
|Centrelink Card||Utility bill|
|Health Care Card||Telephone bill|
|Motor vehicle registration certificate|
Receiving your new licence
Please allow approximately 6 weeks for the processing and posting of your new licence.
Keep your receipt as evidence of payment until you receive your licence. You will be licenced to undertake high risk work from the date you made the payment.
If you have not received your licence within 6 weeks please contact us on 1300 365 255. If you do not contact us within 90 days you may incur a card replacement fee.