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Customer service commitment

Service Charter

SafeWork SA, in managing the state's work health and safety functions as well as administering state industrial relations laws, is committed to providing a high quality and responsive service. We pride ourselves on our commitment to meeting customer needs and to continuously enhancing our customer service.

In the event you have a complaint about our customer service we would like to hear from you. Our commitment to improved processes and services includes listening to your comments and suggestions arising from your experience. All feedback is greatly appreciated.

Related Information


Small Business Commissioner

Small business owners may prefer to contact the Office of the Small Business Commissioner, an independent organisation that negotiates with state government agencies (on behalf of small business) to resolve problems.


Office of the Small Business Commissioner
For small business needing assistance with Government Departments