SafeWork SA

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Contact Us

 

Head Office - Adelaide

World Park A (Coffey Building)

Level 4
33 Richmond Road
Keswick SA 5035

DX 715, Adelaide

GPO Box 465
Adelaide, SA 5001

Telephone: 1300 365 255
Fax: 8204 9200

 
Regional offices

Berri

Office 6
28 Vaughan Terrace
Berri SA 5343

DX 51105, Berri

PO Box 346
Berri, SA 5343

Telephone: 8595 2199

Mount Gambier

38 Sturt Street
Mount Gambier
SA 5290

DX 29034, Mount Gambier

PO Box 871
Mount Gambier
SA 5290

Telephone: 8735 1199

Port Lincoln

Level 1, 73-75 Tasman Terrace
Port Lincoln SA 5606

DX 51052, Port Lincoln

PO Box 2862
Port Lincoln SA 5606

Telephone: 8688 3057

Port Pirie

32 Ellen Street
Port Pirie SA 5540

DX 54017, Port Pirie

PO Box 462
Port Pirie SA 5540

Telephone: 8638 4776

Whyalla

 

15-17 Horwood Street
Whyalla SA 5600

DX 60022, Whyalla

PO Box 696
Whyalla SA 5600

Telephone: 8648 8733

 

 

Emergency contact - 1800 777 209 (24 hour service)

 

Report all serious workplace injuries and incidents

Notifying an incident or making a complaint
Customer Service Centre – 1300 365 255 (business hours)

Every day our Help Centre assists South Australian employers and workers to make informed decisions about their workplace needs on issues such as:

  • amusement structures
  • asbestos
  • awards, wages (state and local government), long service leave
  • chemicals storage and handling
  • dangerous goods, substances and explosives
  • daylight saving
  • high risk work
  • petroleum products
  • public holidays
  • shop trading hours
  • work health and safety.

Make an enquiry

help.safework [at] sa.gov.au

License and plant registration

Our Customer Service Centre provides a license and plant registration payment service. Payments can be made in person at our head office in Keswick or call us on 1300 365 255.

Our centre is also a great space to use for work health and safety training and development sessions. Please give us a call if you would like to use our facilities.

Workplace Advisory Service

Our advisory service provides information, support and advice tailored to your workplace.

Our advisors are available to help you understand your work health and safety responsibilities as well as provide practical support to improve your systems, practices and general approach to safety.

Our advisors have no inspector powers so you can be comfortable asking us for help.

Whether you are a worker, an employer or a Health and Safety Representative, our advisors are available to answer your questions.

See what other businesses had to say about our service.

Help centre

1300 365 255

Help centre support officers are available to take your calls during business hours.

Shopfront

You can have a one-on-one discussion with one of our advisors and, if required, make a time for us to come to your workplace to provide further advice.

Our advisors are available every Wednesday 12.00 pm to 5.00 pm at:

Small Business Commissioner shopfront
99 Gawler Place
Adelaide CBD

or if you prefer you can book a meeting.

Hearing and speech assistance

Contact us through the National Relay Service on 1300 365 255 and ask for SafeWork SA.

  • TTY/Voice: 133 677
  • Speak and Listen: 1300 555 727.
Media enquiries

For media enquiries contact 0422 007 069 or media.safework [at] sa.gov.au

Library Services

Our Customer Service Centre incorporates a Library service that holds a collection of resources on all aspects of working life. Subjects covered by the collection include work health and safety, industrial relations, professional and personal development, management, workers compensation, rehabilitation and return-to-work.

You are welcome to visit our library at Level 4, 33 Richmond Road, Keswick between 9am – 5pm weekdays.

Group visits

We can accommodate group visits for:

  • Level 1 Health and Safety Representatives participating in training with an Approved HSR Training Provider
  • students where WHS is a component of their course of study
  • other interested work groups.

All group visits – formal or informal - must be booked in advance.

Groups cannot exceed more than 20 participants.

Group visits to the Customer Service Centre should be booked preferably no less than four (4) weeks prior to the visit. The booking should be confirmed with the Customer Service Centre at least one (1) week prior to the day of the visit and include the names of attendees and the businesses they represent. Please also note:

  • Bookings can only be scheduled between 10am - 12pm or 2pm – 4pm
  • All bookings and confirmations are to be emailed to resources.safework [at] sa.gov.au
  • The Customer Service Centre should be notified immediately of any cancellations
  • Bookings are made on a 'first come first served' basis

Customer Service Centre staff will provide a 15 minute introduction to Library services and resources.

A HSR visit includes a Role of the Agency presentation conducted by a WHS Advisor from SafeWork SA’s Workplace Advisory Services.

Please contact us on 1300 365 255 for more information.

Tour requirements

The trainer, lecturer or teacher must accompany the group and remain with them for the duration of the visit and ensure:

  • each group arrives on time, or notify the Customer Service Centre if going to be late
  • participants behave in an appropriate manner and are mindful of other visitors
  • participants have a clear understanding of the topics they are required to research
Informal group visits

Informal group visits can be conducted by the trainer, lecturer or teacher to introduce the group to the Customer Service Centre. In this instance a tour will not be undertaken by Customer Service Centre staff.

Meeting venue

Our Customer Service Centre has room for interested groups, including work health and safety committees, to hold workplace meetings. Contact the Customer Service Centre on 1300 365 255 for further information and to make a venue booking.