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Fairness @ work

What is industrial relations?

Industrial relations (IR) is the term used to cover working conditions such as rates of pay, annual leave, sick leave and long service leave, among other things.

There are two IR systems in South Australia – the national system and the state system. Each system has different sets of laws and different minimum entitlements for employees. All private sector businesses (those businesses run by private individuals or groups, usually as a means of enterprise for profit, and not controlled by the government) in South Australia operate in the national IR system. The public sector (state government) and local government (councils) operate in the state IR system.

In the national IR system, minimum entitlements are set out in the Commonwealth Fair Work Act 2009 (Cth). In the state IR system, minimum entitlements are set out in the State Fair Work Act 1994 (SA).

If you would like a Fair Work Adviser from the Fair Work Ombudsman (the government agency with primary responsibility for the national IR system) to determine which system of industrial relations you are working in, and any applicable modern award or enterprise agreement covering your employment you can:

  • contact theFair Work Ombudsman InfoLineon13 13 94.
  • refer to the Fair Work Ombudsman website for other contact details.
Young workers in the state IR system should contact the SafeWork SA Help Centre on 1300 365 255 for further information.

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Last updated: 7 January, 2013

Telephone 1300 365 255

Employers and employees within South Australia can contact their local SafeWork SA office, or the Help Centre, for the cost of a local call. This service is available Monday, Tuesday, Thursday and Friday from 8.30am to 5.30pm, and on Wednesdays from 8.30am to 4.15pm (excluding public holidays)

Email: help@safework.sa.gov.au